Managing Risk via Blogging? TSA’s Evolution of Security Blog Launched

We all travel – some are traveling now.  Others just got off a plane.  And then there are many who are up right now, packing their carry on luggage, wondering what viscous items to place in the 3 oz containers and how many ziplock bags to pack up!

Well, the new Transportation Authority Association is now officially ‘blogging‘ about the ups and downs of being the checker and checked, the NYT reported on this news item today.

While many are ranting and raving about their individual tussles, encounters and sheer frustration of the disparity of checks at airports across the country – the TSA is tackling the issues head on by rebutting but also trying to listen to the ‘complaints’ and try to make the process more seamless and consistent – Are they actually espousing the concept of customer service?  We’ll see….  I think we all have at least one good TSA security line story to recount! 

Enjoy their new blog!  Evolution of Security (http://www.tsa.gov/blog).

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